Privacy Policy

At Obaltrades, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, utilize, and safeguard the data you provide when you visit our website or make a purchase.

Information We Collect

We may collect the following types of information from you:

Personal Information: This includes your name, email address, phone number, and billing and shipping addresses.
Payment Information: Your payment details are securely processed through third-party payment gateways. We do not store your payment data.
Device and Usage Information: This includes your IP address, device type, browser information, cookies, and location data.
Order Information: Information related to the products you've purchased, payment amounts, and any interactions with our customer support team.

How We Use Your Information

We use the data we collect for several purposes, including:

Processing and fulfilling your orders.
Assisting with customer service inquiries and resolving issues.
Sending you updates about your order, shipping details, or changes to our policies.
Enhancing website functionality and improving your overall user experience.
Monitoring for potential fraudulent activity to ensure a safe shopping environment.

Sharing Your Information

We do not sell your personal information. However, we may share certain details with trusted third-party providers for specific services, such as:

Payment processing
Order fulfillment and shipping
Marketing and website analytics (e.g., through Google Analytics)

These third-party providers are required to protect your information and comply with applicable data privacy regulations.

Data Retention

We retain your personal information only as long as necessary to process your orders, comply with legal obligations, or fulfill other legitimate business purposes. You may request that we delete your data at any time.

Cookies

We use cookies to enhance your browsing experience on our website. You can manage or disable cookies through your browser settings, though this may impact certain features or functionality on the site.

Your Rights

Depending on your location, you may have rights to:

Access, update, or request deletion of your personal information.
Withdraw your consent for marketing communications.
File a complaint with a data protection authority.

To exercise any of these rights, please contact us at service@obaltrades.com.

Security

We implement industry-standard security measures, including SSL encryption and secure payment processing systems, to protect your personal information from unauthorized access.

Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies before providing any personal information.

Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated Effective Date.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us:

📧 Email: service@obaltrades.com